After a laughter session for GPs in Manchester we handed out small smiley toys to all the doctors.  A while later, Dr Avril Danczac sent in this:

"I thought I would give you some follow up from your session that you did here before Christmas. I have my little smiley ball hanging near my exam couch where it mostly just gets in the way ( although reminds me to relax) but it came into its own with a very anxious child the other day. Unfortunately she needed to have an unpleasant procedure done...her dad was there and we were trying to reassure her. then I "pinged" the smiley man at her and she giggled and we were able to proceed in a quite different way. We got the exam done but also she started making jokes about some other things too so thanks... an unexpected bonus."